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Spring 2018

Agent Banks in Frontier Markets 2018

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Thank you for participating in the Global Custodian 2018 Agent Banks in Frontier Markets Survey. 

The Agent Bank Survey Frontier Markets will cover all countries not previously included in the 2017 Major and Emerging Markets Surveys published in the Fall and Winter editions. Results will be published in the Spring 2018 issue of the magazine.

We recognize that for many network managers, Frontier markets represent a large number of different markets but in many cases only a small proportion of overall business activity. 

 We have therefore decided to restrict the Survey to a simple list of 6 quantitative evaluations of different providers covering core areas of Settlement, Asset Servicing, Client Service & Relationship Management, Technology, Ancillary Services and Value Delivered. We are inviting respondents to add a single comment(s) to help us better understand and represent the providers in the magazine. Feedback from readers suggests that they are interested in the general situation of different providers – who they serve, how extensive is their capability – rather than a detailed assessment of capabilities often based on limited actual activity. 

The primary mode of submission this year is the online survey. It enables participants to save their entries to complete at a future date. Only one copy of the survey can be opened and completed at a time on the same browser. Your response will not be marked as completed until you click the Submit button on the final page of this survey. Please also note that cookies and javascript are a requirement. If saved to access at a later date, Global Custodian Online will send you a reference code which, with your email address, will act as a username and password to log in with.

Completed questionnaires should be returned to us no later than Monday February 5th, 2018.

 If you have any questions about the Agent Banks in Frontier Markets Survey, or any issues filling in the online questionnaire, please contact us directly. We are looking forward to working with you and thank you for your help in GC’s industry leading Agent Bank Survey.

 For assistance please email  Beenish Hussain at or telephone her on +44 (0)20 7397 3838 or Karen Delahoy at or telephone her at +44 (0)20 7397 3826.

complete questionnaire
For More Information

Robert Kay
Director of Surveys
and Research
+44 (0) 207 397 3820
Beenish Hussain
Manager – Product Development and Administration
Karen Delahoy
Research Manager
Richard Schwartz
Consulting Editor
+44 (0) 207 397 3808