UK bond consolidated tape (CT) provider, ETS Connect UK, has launched a new support model, designed to allow third-party providers to deliver enhanced support services to market participants.
The new framework – the Accredited Partner programme – is set to launch on 4 January 2027 and aims to provide an open ecosystem for client support, through which commercial providers can offer support services specifically tailored to different user groups and their requirements.
Specifically, these capabilities can span extended hours support, specialist technical assistance and integrated service offerings.
As part of the offering, ETS Connect UK will also deliver out-of-hours support on a 24/5 basis, running from the launch of the CT scheduled for 22 June 2026, until the launch of the programme.
By doing so, the firm aims to enable an orderly transition to the programme without additional costs for license holders.
In addition, the optional out-of-hours support fees previously outlined in February 2026 will not be implemented during this shift.
Speaking to The TRADE, Sassan Danesh, chief executive of Etrading Software, said: “Providing out‑of‑hours support through 2026 ensures continuity for users, while the Accredited Partner model gives the industry time to prepare for a more competitive and scalable support ecosystem from 2027.”
ETS Connect UK has also confirmed that the new model is expected to promote competition and innovation in the CT’s support services, provide users with greater choice and flexibility, make us of existing industry capabilities and infrastructure and bolster scalability as the market evolves.
Read more – Etrading Software begins implementation phase for UK bond consolidated tape
The firm is set to publish final terms and specifications and open applications for the programme on 6 July 2026, and accredited partners will be enabled for production access by 7 December.
ETS Connect UK has been consistently outlining key developments as it prepares for the launch of the CT in June.
Most recently, the firm published its draft user contract and fee schedule to ensure market participants have early visibility of the legal and commercial framework related to UK bond CT data, and support ETS Connect UK in meeting policy objectives of bolstering UK competitiveness on a global stage.
As part of the pricing, fintechs and small firms with annual revenues below £50 million will be able to use CT data at no cost, while bigger firms will fall into tiered revenue bands, spanning £6 a month at the lower end of the scale, to £300 for the firms with the largest annual revenues.