Broadridge incorporates AI agents to enhance OpsGPT offering

The new offering has been designed to assist operations teams in enhancing solutions across fails research, inventory optimisation and email integration automation.  

Broadridge Financial Solutions has enhanced its OpsGPT interface with new AI capabilities in a drive to optimise global post-trade operations.  

The new functionality incorporates AI agents to support operations teams in converting data into actionable insights and covers fails research, inventory optimisation and email integration automation.  

The firm has said that the offering will address challenges such as issues across real-time operational intelligence and execution and aim to accelerate fail resolution, optimise capital deployment and reduce operational expenses. 

“We are continuously innovating and evolving OpsGPT to optimise how clients can better operate and grow, particularly by unlocking agentic capabilities to better manage risk, capital, and operational efficiency in today’s rapidly evolving trading environment,” said Quentin Limouzi, global head of post-trade at Broadridge. 

The new offering follows a drive in post-trade efficiency, as the industry prepares for Europe, Switzerland and the UK’s move to the T+1 settlement, scheduled for 11 October 2027, following the US’ shift in 2024. 

Limouzi added: “In response to shortened settlement cycles, escalating operational risks and increased cost of capital, firms need to invest in simplifying complex technology ecosystems and harmonise data to enable AI-powered automation.” 

Read more – Broadridge adds GenAI-powered analytics to improve multi-asset post-trade processing 

The solution is also set to significantly reduce resolution timelines and response cycles through using AI, and Broadridge has said that this new offering will establish a foundation for comprehensive workflow orchestration throughout the post-trade lifecycle.  

The addition of agentic capabilities follows recent OpsGPT enhancements in recent months. In January 2025, Broadridge added GenAI-powered analytics feature to its platform to bolster multi-asset post-trade processing and operational reporting. 

Read more – Broadridge launches buy-side AI-powered algo service 

The firm also launched a new artificial intelligence powered insights service in December 2024, aimed at arming the buy-side with better information around algorithmic strategies on NYFIX, the firm’s order routing network. 

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